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Bay Photo will accept most returns when an art print has been damaged due to for example ripped a ripped package. Please provide photos to let me know how the package arrived and what the damage to the print is. I will make sure the problem is solved.
What if you don't like the print? If it is just not what you expected. I have thought about this a lot. I understand the difficulties when ordering online. But I have 100% faith in Bay Photo for doing an excellent job and I know the digital images on my website come really close to the original paintings. So I decided that I will handle a NO CURE NO PAY method. If you are not happy, I will give you your money back. Please send the print back to me, if possible in the original packaging and I will refund you. If you don't want your money back but a different art print, you also have the option of choosing another art print from my online collection and I will send it to you free of charge.
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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
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The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
More information can be found on skylineartprints.com. Fine Art Paper is Archival Material: - Brand info : Epson Cold Press Bright - Thickness : 21 mil - Basis weight : 340 gsm - 100% Cotton Fiber - Acid, Lignen, & Chlorine Free - Bright White The cold press manufacture of this media provides an elegantly textured finish, enabling rich, deep blacks and an incredibly wide color gamut. This paper meets artist's requirements as an archival print media with a white point and contrast ratio without sacrificing the look and feel of a true fine art paper. Canvas is not officially archival material, but comes close: - Brand info : Epson Exhibition Matte - Thickness : 22 mil - Acid-free, Lignin-free, heavyweight cotton-poly blend This elegantly textured features soft-matte surface with a bright white point, exceptionally high Dmax, and wide color gamut. The canvas base is enhanced with elastic polymers providing high tensile strength and flexibility for gallery wrap stretching without cracking. Finishing All canvas prints are coated with a non-yellowing, UV resistant, liquid topcoat for added protection, durability, and print life. Acrylic and Metalic base are not archival materials.
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